Report civic issues. See real action.
A simple, transparent way to report violations and help keep Kirkos Woreda 09 safe, clean, and compliant.
Every report is reviewed by a local team.

Service area
Woreda 09
Response target
48 hrs
Citizen services
How can we help today?
Report a violation
Illegal construction, land occupation, dumping, vending, or blocked sidewalks.
Track a case
Check the status of a report or service request with your reference number.
Pay a fine
See your citation balance and payment plan, and how to pay.
Appeal a citation
Believe a citation is wrong? Appeal online within the appeal window.
Request a service
Inspections, permit reviews, vendor registration, public space booking.
Get support
Ask a question or reach the citizen support desk.
Transparency
Live service performance
These figures come straight from our case system and update as reports are handled.
- Reports this year
- 6
- Resolved this year
- 6
- Resolution rate
- 100%
- Avg. time to resolve
- 20 h
How it works
From report to resolution
- 1
Report
Describe the problem, pin it on the map, and add photos. Anonymous reports are accepted.
- 2
Review
Your report goes to the Woreda 09 enforcement team and is assigned to an inspector.
- 3
Inspect
An inspector visits the site, records evidence, and takes enforcement action.
- 4
Resolve
Follow every step with your reference number until the case is closed.
Need assistance?
We are here to help.
For urgent civic concerns, general questions, or help with your case, reach the citizen support desk.
Service center
Woreda 09 Administration, Kirkos Sub-city, Addis Ababa
Monday–Friday, 8:30 AM – 5:30 PM